Shippings, exchanges & returns


We ship worldwide. From the moment you make the payment, we take approximately 1 to 2 business days to process your order. Depending on the country you are in, the delivery time varies. You can see the estimated times in the following table:

Hong Kong, Indonesia, Malaysia, Taiwan, Thailand, Vietnam5-10 days
Austria, Belgium, China, France, Netherlands, South Korea, Switzerland, United Kingdom7-10 days
Australia, Germany, Italy, Luxembourg, New Zealand, Philippines, Spain7-14 days
Canada, India, Japan, United States10-14 days
Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Sweden10-21 days
Rest of World14-21 days

Exchanges & returns

From the day you receive your order you have 14 calendar days to request the exchange or return through the forms below. Once the form is submitted, you will receive an email with the details of the exchange or return.

Once we receive the package and verify that the box and the product are in the same condition as when it was delivered, we’ll proceed to ship the new size or with the refund.

If the box is in bad condition or tape has been used on it, the proportional part will be deducted in the refund.

If the product shows signs of having been worn or is damaged, no refund will be made or the new size won’t be shipped.